Terms of Service

Effective date: May 3, 2026

Welcome to SuppVis. These Terms of Service (“Terms”) govern your access to and use of the SuppVis iOS application, website at suppvis.health, and related services (collectively, the “Services”), operated by SuppVis LLC (“SuppVis,” “we,” “us”).

Please read these Terms carefully. By creating an account or using the Services, you agree to these Terms and our Privacy Policy. These Terms include a binding arbitration agreement and class action waiver in Section 14 that affects your legal rights. If you do not agree to any part of these Terms, do not use the Services.

1. Eligibility

You must be at least 18 years old to use SuppVis. By creating an account, you represent that you are 18 or older, that the information you provide about yourself is accurate, and that you have the legal capacity to enter into these Terms.

If you are pregnant, nursing, taking prescription medications, or managing a medical condition, you should consult a qualified healthcare provider before using SuppVis to inform any supplement decision.

2. The Services

SuppVis is a personalized supplement information and recommendation platform. Based on the health information you provide, our system retrieves evidence-based recommendations from a curated dataset of supplements, conditions, and research. Our recommendation engine generates personalized stacks for you, screens those recommendations against the medications and conditions you have logged, and uses artificial intelligence to generate written explanations and educational content around each recommendation.

The Services are provided for general wellness and informational purposes only. They are not a medical service, do not constitute the practice of medicine, and are not intended to diagnose, treat, cure, or prevent any disease.

3. Health Disclaimer and Limitations of the Services

Not medical advice. SuppVis does not provide medical advice, diagnosis, or treatment. Information provided through the Services, including personalized recommendations, supplement explanations, research summaries, and goal scoring, is for informational and educational purposes only. Always consult a qualified healthcare provider before starting, stopping, or changing any supplement, especially if you have a medical condition, take prescription medications, are pregnant or nursing, or are under the care of a healthcare provider.

FDA disclosure. Statements about supplements made through the Services have not been evaluated by the United States Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Individual results vary.

Interaction screening limitations. SuppVis screens recommendations against the medications and conditions you have logged in the Services. This screening is only as complete as the information you provide. SuppVis cannot screen against medications, conditions, allergies, or other health information you have not disclosed. Interaction screening is a tool to support informed decisions and is not a substitute for the judgment of a qualified healthcare provider, who has access to your full medical history and can interpret risk in context.

No guarantee of outcomes. SuppVis does not guarantee any specific health outcome from following our recommendations. Supplement effectiveness varies between individuals based on biology, lifestyle, diet, medication interactions, condition severity, supplement quality, and many other factors outside our control.

Not for emergencies. Do not use SuppVis for medical emergencies. If you believe you are experiencing a medical emergency, call your local emergency number or seek immediate medical attention.

4. Your Account

You must provide accurate and complete information when creating your account, and you must keep that information current. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at terms@suppvis.health if you suspect unauthorized access.

You may not share your account, transfer it, or allow another person to use it on your behalf. Each person using SuppVis must maintain their own account.

You are responsible for the accuracy of the health information you enter into SuppVis, including conditions, medications, allergies, and goals. Inaccurate or incomplete information will produce inaccurate recommendations and may cause our interaction screening to miss real risks.

5. Acceptable Use

You agree not to:

  • Use the Services in violation of any law or regulation
  • Use the Services to provide medical advice to other people
  • Submit false health information for the purpose of obtaining recommendations not appropriate for your actual situation
  • Attempt to reverse engineer, extract, or replicate our recommendation engine, scoring models, or curated dataset
  • Use automated tools to scrape, harvest, or extract data from the Services
  • Attempt to extract training data, system prompts, or proprietary information from any AI features
  • Interfere with the Services’ security or integrity, including by introducing malware, exploiting vulnerabilities, or attempting unauthorized access
  • Resell, sublicense, or commercially exploit the Services or the content within them
  • Use the Services in any way that infringes the rights of others, including intellectual property rights and rights of privacy

We may suspend or terminate accounts that violate this section.

6. Affiliate Relationships and Commercial Arrangements

SuppVis earns revenue in part through affiliate relationships and commercial partnerships with supplement manufacturers and retailers. This means:

  • We participate in the Amazon Associates Program and similar affiliate programs. When you click a product link and make a qualifying purchase, we may receive a commission at no additional cost to you.
  • We may have direct partnerships with supplement brands. In some cases, partner brands may receive prominent placement in non-personalized surfaces of the Services such as the shop, browse pages, or featured product sections. Where this occurs, we will identify these placements as sponsored, partnered, or otherwise commercial.
  • Personalized recommendations are not paid placements. When SuppVis generates a recommendation specifically for you based on your health profile, conditions, medications, and goals, that recommendation is generated by our recommendation engine based on the underlying evidence. Brands cannot pay to be recommended to a specific user.

We will continue to update these arrangements over time and will disclose them in accordance with applicable law and FTC guidance.

7. Intellectual Property

Our content. SuppVis and its licensors own all rights in the Services and the content we provide, including the recommendation engine, scoring models, curated dataset, software, design, written explanations, research summaries, branding, and any AI-generated content. You may not copy, modify, distribute, sell, or create derivative works without our written permission, except as permitted by these Terms.

Your content. You retain ownership of the health information, supplement logs, check-in responses, and other personal data you submit to SuppVis. By submitting this content, you grant SuppVis a worldwide, non-exclusive, royalty-free license to use, store, process, and display this content as needed to provide the Services to you, improve the Services, and create anonymized and aggregated datasets as described in our Privacy Policy.

Feedback. If you send us suggestions, ideas, or feedback about the Services, we may use them without restriction or compensation to you.

8. Third-Party Services and Links

SuppVis integrates with and links to third-party services, including AI providers, affiliate retailers, and supplement manufacturers. We do not control these third parties and are not responsible for their content, products, services, privacy practices, or business practices. Your interactions with third parties are governed by their own terms and policies.

9. Modifications to the Services

We may add, remove, or change features of the Services at any time. We may also discontinue the Services in whole or in part. We will provide reasonable notice of material changes that significantly impact existing users.

10. Termination

By you. You may close your account at any time through the app settings or by contacting privacy@suppvis.health. Upon closure, your data will be handled as described in our Privacy Policy.

By us. We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms, if your use of the Services creates legal or security risk, or if continued service is no longer commercially viable. Where practical, we will provide notice and an opportunity to address the issue.

Survival. Sections that by their nature should survive termination will survive, including Sections 3 (Health Disclaimer), 7 (Intellectual Property), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 14 (Dispute Resolution), and 15 (General).

11. Disclaimers

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, SUPPVIS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT RECOMMENDATIONS WILL BE COMPLETE, CURRENT, OR APPROPRIATE FOR YOUR SPECIFIC HEALTH SITUATION. WE DO NOT WARRANT ANY SPECIFIC HEALTH OUTCOME FROM USING THE SERVICES.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the disclaimers above apply to the maximum extent permitted by law.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SUPPVIS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO SUPPVIS IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE THOUSAND DOLLARS ($1,000).

The limitations in this section do not apply to liability that cannot be excluded under applicable law, including liability for gross negligence, willful misconduct, or fraud.

13. Indemnification

You agree to indemnify and hold harmless SuppVis and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, your violation of any rights of another person or entity, or any health decisions you make based on information from the Services.

14. Dispute Resolution and Arbitration

Informal resolution first. If you have a dispute with SuppVis, contact us at terms@suppvis.health and we will attempt to resolve it in good faith for at least 60 days before either party initiates formal proceedings.

Binding arbitration. If we cannot resolve the dispute informally, you and SuppVis agree to resolve any dispute arising out of or related to these Terms or the Services through binding individual arbitration administered by JAMS under its applicable rules. Arbitration will take place in California, or by video conference if you prefer, and will be conducted in English.

Class action waiver. You and SuppVis agree to bring any dispute in an individual capacity only, not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate claims and may not preside over any class proceeding.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Services.

Opt out. You may opt out of this arbitration agreement by sending written notice to terms@suppvis.health within 30 days of first agreeing to these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you are opting out of arbitration.

Governing law. These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. To the extent any dispute is not subject to arbitration, you and SuppVis consent to the exclusive jurisdiction of the state and federal courts located in California.

15. General

Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and SuppVis regarding the Services and supersede any prior agreements.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

Assignment. You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations without restriction, including in connection with a sale, merger, or acquisition.

Apple App Store. If you access the Services through the Apple App Store, you acknowledge that these Terms are between you and SuppVis only, not Apple, and that Apple is not responsible for the Services. Apple is a third-party beneficiary of these Terms with the right to enforce them against you.

DMCA / Copyright. If you believe content on SuppVis infringes your copyright, send a notice to privacy@suppvis.health that includes the information required by the Digital Millennium Copyright Act.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify registered users by email or through an in-app notice at least 30 days before changes take effect. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance.

17. Contact

SuppVis LLC

7486 La Jolla Blvd Suite 1044

La Jolla, CA 92037

hello@suppvis.health (general questions)

terms@suppvis.health (terms of service questions and disputes)

privacy@suppvis.health (privacy and data requests)